Thousands on social media said the salons actions raised awareness of mental health.
"We all deserve to feel beautiful," says hairdresser Kayley Olsson
"It took a lot of encouraging words, reassurance, and just plain conversation to take her mind off of the pain involved in removing the matting and to boost her self esteem and confidence. "I was able to very closely relate to her mental health problems and the daily struggle that comes with them, due to my struggles with postpartum depression and anxiety," explained Mariah, who has two children."I understood how it felt to feel worthless - a child should never feel like that."I knew I had to help her, just like people helped me. We all deserve to feel beautiful," Kayley said.After detangling it as far as shoulder height, Kayley and Mariah cut and shaped the teenagers hair."Lets just say we both let out tears of joy! "Her last words to me were, I will actually smile for my schools pictures today, you made me feel like me again," Kayley explained.
Hairdresser Mariah Wenger says her experiences helped her empathise with the teenager
The post has received nearly 60,000 comments (at time of writing), including women relating their own experiences of mental health problems."Its happened to me - I suffer with bipolar and had an episode and didnt brush my hair or take care of myself - just remember beautiful girl youre not on your own," wrote Sarah-Lee on Facebook."I work with mental health and good for you. I see this daily its sad but so true," said Renay St Amand."Ive been in this position and I cant tell you how comforting and important it is for a hairdresser to be kind and understanding. I wasnt judged either and got my hair back to being beautiful," wrote Claire McDonald."I have been struggling with my depression and suicidal thoughts. Its hard to even get out of bed but I try to fight everything negative. Plus you are beautiful and you are worth something I promise," another woman posted."Im so glad there are people out there who understand mental illness... So a big thank you to you for putting your whole heart into this lil lady," wrote Angelbear Read.Others described how beauty and grooming can be important to people experiencing depression."You are awesome to recognize this as a mental issue and also for giving her back her dignity by fixing her hair issues," wrote Patricia Barron-Gondeiro.By BBC UGC Hub & Social news